Welcome to Alkhaleej Training and Education Company

Contact Center Sector

The largest specialized company in Saudi Arabia. It provides various services in customer care, technical support and marketing according to the newest concepts and international standards. The company is considered the best for it has its most outstanding performance in providing outsourcing services, attracting professionals in technical and operational positions in different fields, and providing integrated business solutions that includes all the technical requirements to operate contact centers according to the international standards.

Professionalism and high quality levels, in addition to service solution bundles integration that we provide in Smart Link have contributed in the company’s excellence at call centers services locally and globally since the company’s first working day and during 15 years of market experience. We are the most trusted partner by many governmental organizations that are responsible for critical public sector service such as power and electricity, financial organizations, public transportation, education, tourism, information security & postal services…etc.

In addition to that, we are also a strategic partner to a group of privately held companies that work in the field of communication, banking, tourism, information technology…ETC

Smart Link services:

We provide solution services to the integrated call centers including in-house services and out-source services, in addition to providing manpower and human resources according to international standards in the biggest companies around the world of call centers and customer care services.

Call centers consulting and performance quality standards

Operating and managing call centers (in house & outsource)

Human resources

Our Vision:

Our vision is to be the market leaders in outsourcing services locally and globally and provide the ambitious Saudi youth with the best work environment to recheck spelling up with Saudi vision 2030

Our Mission:

Our mission is to provide the best outsourcing services and to maintain the highest quality frequently to achieve success.

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